General Terms and Conditions of Sale

1 - Scope

These general terms and conditions of sale apply to all orders placed on the website The website is operated by SAS SHOPP'IN / CARTES-PRODUCTION, a simplified joint stock company registered with the Nanterre Trade and Companies Registry under number 533 735 582, whose registered office is located at 112 avenue de Paris, 92320 Châtillon.

2 - Order

Ordering on the website implies full and complete acceptance of these general terms and conditions of sale. Any contrary condition proposed by the buyer will be, in the absence of express acceptance, unenforceable against SAS SHOPP'IN / CARTES-PRODUCTION, regardless of when it may have been brought to its attention. The fact that SAS SHOPP'IN / CARTES-PRODUCTION does not avail itself at a given time of any of these general terms and conditions of sale may not be interpreted as a waiver of its subsequent right to avail itself thereof.

The buyer confirms his order by clicking on the "Confirm order" button at the bottom of the page after accepting these general terms and conditions of sale. This confirmation implies full and complete acceptance of these general terms and conditions of sale. The data recorded by SAS SHOPP'IN / CARTES-PRODUCTION constitutes proof of all transactions between SAS SHOPP'IN / CARTES-PRODUCTION and its customers.

3 - Price

The prices displayed on the website are indicated in euros excluding taxes and shipping costs. The VAT rate applicable is that in force on the day of the order. Any change in the applicable rate may affect the price of the products from the date of entry into force of the new rate. However, once the order has been confirmed, the price is firm and final. The prices displayed on the website are subject to change at any time, without notice, especially in the event of special offers or promotions.

4 - Availability

Our product offers and prices are valid as long as they are visible on the site, subject to availability. In this regard, indications on the availability of products are provided to you at the time of placing your order. These indications come directly from our product catalog and are updated in real time. However, an error in updating, whatever its origin, does not engage the responsibility of SAS SHOPP'IN / CARTES-PRODUCTION. In case of unavailability of a product after placing your order, we will notify you by email or by post as soon as possible, offering you the choice between waiting for the product to be available again or canceling your order.

5 - Payment

Payment is made online by credit card at the time of ordering. The accepted credit cards are those of the Carte Bleue, Visa and Mastercard networks. To ensure the security of payments, the website uses the secure payment service provided by our bank. This service incorporates the SSL (Secure Socket Layer) security standard. Confidential data (the 16-digit bank card number, the expiry date and the cryptogram) are transmitted directly encrypted to the bank's server without passing through the physical media of the server. Once the payment has been initiated by the buyer, the transaction is immediately debited after verification of the information. In accordance with Article L. 132-2 of the Monetary and Financial Code, the commitment to pay given by card is irrevocable. By providing his banking information at the time of the sale, the buyer authorizes SAS SHOPP'IN / CARTES-PRODUCTION to debit his card for the amount relating to the price indicated. The buyer confirms that he is the legal owner of the card to be debited and that he is legally entitled to use it. In the event of an error, or if it is impossible to debit the card, the sale is immediately canceled by operation of law and the order canceled.

6 - Delivery

Deliveries are made to the address indicated on the order form which can only be in the agreed geographical area. The risks are borne by the purchaser from the moment the products have left the premises of SAS SHOPP'IN / CARTES-PRODUCTION. In the event of damage during transport, a reasoned protest must be made to the carrier within three days of delivery. Deliveries in France are made by Colissimo with or without signature, depending on the buyer's choice. Deliveries abroad are made by Colissimo International with or without signature, depending on the buyer's choice. The delivery times indicated on the website are indicative times corresponding to the average processing and delivery times. SAS SHOPP'IN / CARTES-PRODUCTION cannot be held responsible for the consequences of a delay in delivery. A delay in delivery cannot give rise to any penalty or compensation, nor can it be used as a reason for canceling the order. However, if the products ordered have not been delivered within 30 days of the indicative delivery date, for any reason other than force majeure or the fault of the buyer, the sale may be canceled at the written request of the buyer under the conditions set out in Articles L. 138-2 and L. 138-3 of the Consumer Code. The sums paid by the buyer will then be returned to him at the latest within fourteen days of the date of termination of the contract, to the exclusion of any compensation or deduction.

7 - Return and right of withdrawal

In accordance with articles L.120-20 and following of the Consumer Code, the customer has the right to withdraw within fourteen (14) calendar days to exercise his right of withdrawal without having to justify reasons or pay penalties, with the exception of return costs. This period runs from the date of receipt of the items and after this period has expired, you no longer have this right of withdrawal.

The item must be in perfect condition, repackaged in its original packaging, packaged with care with the withdrawal form and sent by Post's recommended mail to the address of SAS SHOPP'IN as indicated on our information page. . The refund or credit is conditional on you not having damaged the product or not having returned it incomplete. Failing that, SAS SHOPP'IN reserves the right to apply a depreciation to the returned product. If the product has arrived without packaging and / or damaged, SAS SHOPP'IN reserves the right to return the product in its existing condition. You will then be refunded for your order: the purchase price of the ordered items and the postage costs for a normal shipment with Colissimo. Customers who have chosen an Express delivery (e.g. Chronopost) will be reimbursed on the basis of a normal delivery. The return shipping costs to our address are your responsibility if you no longer want your order.

The refund must be made within a maximum of fifteen (15) days.

As provided for in Article L.121-20-2 of the Consumer Code, the right of withdrawal cannot be exercised for contracts for the supply of audio or video recordings or computer software when they have been unsealed by the consumer, nor for the supply of newspapers, periodicals and magazines.

8 - Reservation of ownership

SAS SHOPP'IN retains full ownership of the items sold until full payment of the price, including principal, fees and taxes.

9 - Guarantee

All our products benefit from the legal guarantee of conformity and the guarantee against hidden defects provided for in articles 1641 and following of the Civil Code. In the event of non-compliance of a product sold, it can be returned, exchanged or refunded. All claims, requests for exchange or refund must be made within 24 hours of discovery. In any case, the buyer has a warranty against eviction costs based on major or minor problems. SAS SHOPP'IN / CARTES-PRODUCTION cannot be held responsible for any damage of any kind, whether material, immaterial or bodily injury, which may result from a malfunction or improper use of the products sold. It is the customer's responsibility to choose the product and handling method and to become familiar with the conditions of use. If the customer has a complaint, we ask him to first contact customer service at [email protected]. By placing an order with SAS SHOPP'IN / CARTES-PRODUCTION, the customer acknowledges that he has read these general terms and conditions of sale and accepts them.

10 - Data protection

The information requested from the customer is necessary to process his order and may be communicated to SAS SHOPP'IN's partners responsible for the execution of the order. The customer can enter his telephone number in his contact details at any time. Only the personal data collected and stored by Cartes Production (first name, last name, address, postal code, city, telephone number and email address) are stored with his consent and are used to process the order and send marketing messages to the customer. With the customer's consent, he can exercise his right of access and correction of data at any time by writing to Cartes Production, at the address: [email protected].

11 - Disputes

These general terms and conditions of sale are subject to French law. Disputes arising in connection with the interpretation and/or implementation of these general terms and conditions of sale fall under the exclusive jurisdiction of the commercial court of Nanterre, regardless of the number of defendants or warranty claims.

12 - Applicable laws

French laws apply without abandoning predetermined declarations of coercion.